Shipping policy

Last updated: 15 November 2026

RideMute currently ships within India. Delivery to P.O. boxes is not supported.

Processing and delivery

Our usual handling time is 1–2 business days. Orders placed before 12:00 PM IST may ship the same day, subject to processing and availability. Orders are not normally shipped on weekends or holidays.

Standard delivery is estimated at 3–5 business days after dispatch. Holidays, weather, destination and courier delays can affect delivery times; these are estimates rather than guaranteed arrival dates.

Shipping charges

The applicable delivery charge and any free-shipping offer are shown at checkout before payment.

Tracking your order

A tracking number will be sent by email once your order has shipped. Use the courier details supplied with your order to follow delivery progress.

Delivery issues

Please check your address and contact details before placing your order. For a missed delivery, contact the courier using your tracking details. For a lost or damaged package, contact RideMute and keep the packaging and supporting photographs or videos.

Contact RideMute on WhatsApp for shipping assistance. See our returns and refunds policy for claim requirements.